Safe & Secure Online Transactions: Help Topics & FAQs

SportSupermarket.com is concerned about security and makes every effort to ensure our transaction process is safe and that your personal information is secure.

The overwhelming majority of online transactions are completed safely and efficiently. However, there are some risks. Read the following advice to ensure your online shopping is as safe and secure as possible.

1. Be wary if you are asked for any personal information
2. Protect Your Password. Make it difficult to guess

1. Be wary if you are asked for any personal information

• SportSupermarket.com will never e-mail or call you to ask you to disclose or verify your SportSupermarket.com password, credit card or bank account number. You should only give out this information directly on the SportSupermarket.com website or when you contact SportSupermarket.com directly.
• If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your SportSupermarket.com password or personal or banking information, disregard the request and report the incident to the relevant authorities for investigation.
• If you receive a suspected fake SportSupermarket.com e-mail, discover a spoof SportSupermarket.com website, or if anything raises your suspicions, please report it to us, forwarding any suspicious email including the full headers directly.

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2. Protect Your Password. Make it difficult to guess

• If using a public computer (such as in a library or Internet cafe always Sign Out when you've finished using SportSupermarket.com.
• Keep your passwords to yourself. Anyone who knows your password can access your account. Do not write down your passwords.
• When creating a password, use at least six characters, a combination of letters and numbers is best. Do not use dictionary words, your name, your partner's name, your email address or other personal information that can be easily obtained. You should change your password frequently.
• Avoid using the same password for accounts on different websites.

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