Delivery Services, Rates and Schedules: Help Topics & FAQs

DELIVERY SERVICES, RATES AND SCHEDULES

When you reach the checkout, our system will automatically calculate the delivery options that are available to you depending what's in your basket. In calculating the delivery options, our system references the size, weight and value of the item(s) you have chosen, as well as the delivery address you choose. Therefore, please make sure you visit the checkout section to see your exact carriage options.

We aim to dispatch orders (where all items are in stock) placed before 12:00 midday Mon-Fri (excluding public holidays) the same day and all orders placed over the weekend and after 12:00 midday will normally be dispatched the next working day (Mon-Fri excluding public holidays), however we can unfortunately offer no guarantees.

PLEASE NOTE: ALL DELIVERY SERVICES REQUIRE A SIGNATURE ON DELIVERY.

DELIVERY REGIONS, SERVICES & RATES

UK Mainland

Includes all UK mainland postcodes that are not specifically stated in the Highlands & Offshore, Channel Island and BFPO areas below.

  • Royal Mail - £3.50
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
  • Interlink Express - £5.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day
  • Initial City Link - £5.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day

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UK Highlands & Offshore

Includes Northern Ireland (All BT), Isle of Man (IM1-9), Isles of Scilly (TR21-25), Western Isles (HS1-9), Skye (IV55-56), Arran (KA27), Millport (KA28), Orkney (KW15-17), Gigha (PA41), Islay (PA42-49), Jura (PA60), Colonsay (PA61), Mull (PA62-76), Tiree (PA77), Coll (PA78), Muck (PH41), Eigg (PH42), Rum (PH43), Canna (PH44), Shetland Islands (ZE1-3).

  • Royal Mail - £3.50
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-7 days
  • Interlink Express - £10.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 1-3 days
    (Note: Isle of Man, Scottish Islands 2-3 days)
  • Initial City Link - £10.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 1-3 days
    (Note: Isle of Man, Scottish Islands 2-3 days)

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UK Channel Islands

Includes Jersey, Guernsey, Herm and Sark (GY1-9).

  • Royal Mail - £3.50
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-7 days
  • Royal Mail - £18.50
    Service: Special Delivery
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-2 days
    (Note: Herm, Sark 2-3 days)

Please note: Orders delivered to the Channel Islands will not be subject to VAT, however you will not see VAT Free prices for items in your basket until you have entered the checkout process and selected a Channel Islands delivery address.

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BFPO

Includes all British Forces Post Office locations worldwide.

  • Royal Mail - £3.50
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
    (Estimate above is for delivery to BFPO Depot, onward journey subject to BFPO)
  • Interlink Express - £5.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day
    (Estimate above is for delivery to BFPO Depot, onward journey subject to BFPO)
  • Initial City Link - £5.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day
    (Estimate above is for delivery to BFPO Depot, onward journey subject to BFPO)

Please note: Orders delivered to BFPO addresses outside the EU will not be subject to VAT, however you will not see VAT Free prices for items in your basket until you have entered the checkout process and selected a BFPO delivery address. BFPO addresses require you to enter your address in a specific way and we recommend you read the How to Deliver to a BFPO Address help page.

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Republic of Ireland (EIRE)

Includes all Republic of Ireland addresses. For Northern Ireland see UK Highlands & Offshore

  • Interlink Express DPD - £15.00
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 2-5 Days

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International/Overseas

Sorry at this point in time SportSupermarket.com are unable to ship to international destinations.

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DELIVERY SERVICE PARTNERS

Royal Mail

The Royal Mail 1st Class Recorded service is available throughout the UK and offers superb value for money on small/light orders. Delivery times typically vary from 1-7 days from dispatch (but please allow up to 14 days), dependent on delivery location. For larger orders delivered to the Channel Islands we will also use the Special Delivery service. Please see delivery regions, services & rates for the cost of these services for your area.

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Interlink Express

The Interlink Express service we offer is an express delivery courier service. For the vast majority of customers this will result in next working day (from dispatch) delivery (2/3 days for some offshore locations). Please see delivery regions, services & rates for the cost of these services for your area.

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Initial City Link

The Initial City Link service we offer is an express delivery courier service. For the vast majority of customers this will result in next working day (from dispatch) delivery (2/3 days for some offshore locations). Please see delivery regions, services & rates for the cost of these services for your area.

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FREE SHIPPING & HEAVY GOODS

For all orders (excluding Heavy Goods) over £30.00 (£100.00 for Channel Islands) we offer FREE delivery. Depending on the weight and size of your order and your delivery address, we will use one of the delivery options below to dispatch your order for free. For more information please read our Free Shipping help section. Dont Forget - All services require a signature on delivery.

Some of the products in the SportSupermarket.com range will carry a carriage surcharge due to high weight. These products will incur additional shipping charges for their delivery to Eire and certain UK postcodes. Please contact us for more information and/or a specific quote for delivery to your address. If you place an order for these heavy goods and the carriage automatically calculated on the website does not match the required delivery charge then you will be contacted and advised of the appropriate charge before payment is taken and the order is dispatched.

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